Redefining honesty in a crisis: Why truth alone is not enough
When a company suffers a cyberattack, leaks customer data or faces a major public scandal, telling the truth is essential. But new research suggests it is not e…
When a company suffers a cyberattack, leaks customer data or faces a major public scandal, telling the truth is essential. But new research suggests it is not enough on its own: organizations also need to communicate early, treat people with respect and show how they intend to put things right.
原文出处：Phys.org （本文由聚合程序自动采集，版权归原作者所有）